Chapel Farm Rehab Terms and Conditions
Please read all this important safety information-it applies whilst on Chapel Farm premises.
DISCUSSION OF RISKS
Physical exercise together with the pressure of the water on the chest and abdomen can put more stress on your dog’s cardio-respiratory functions. If there is an undiagnosed cardiac or respiratory condition your dog could be at risk. Whilst all due care will be taken, if your dog has a diagnosed spinal condition, there is a possibility their condition could be worsened by hydrotherapy.
HEALTH AND SAFETY-HUMANS
It has been explained to me that I may be asked to walk/run/participate in exercise/therapy to motivate my dog or dogs during treatments , I understand
slip and trip hazards including other people and dogs present. I have been advised that I should wear suitable non-slip footwear.
I will inform Chapel Farm Rehab if I am unable or unwilling to participate. I will also inform Chapel Farm Rehab if I have any disability or medical condition
that limits my ability to participate or puts me at greater risk of injury.
I understand that I am responsible for my children’s safety and behaviour while they are on the premises and they should remain seated in the pool area.
My children will remain under my close supervision at all times and in all areas of the centre. I understand that I am responsible
for the safety of people/visitors accompanying me whilst at Chapel Farm Rehab as they may not be familiar with procedures and hazards that
I have been made aware of.
HEALTH AND SAFETY – DOGS
- Always have a collar and or harness on your dog. Dogs without collars pose a serious health and safety risk to members of staff
other clients and their dogs.
- Keep your dog on a lead at all times until a member of staff tells you that it is safe to release your dog or dogs. If you are not
strong enough or have problems controlling your dog, please ask a member of staff for help.
- Always check with us before bringing your dog into reception-your dog might be wonderful with other dogs but not all dogs are.
Please remember we have injured dogs on the premises that can feel threatened or could be hurt by normal friendly behaviour.
Staff members are under strict orders regarding collars and leads on dogs – please listen to them.
These rules are for everyone’s safety and comfort. Clients who have been warned and continue to ignore staff and instructions to check before
entering reception and or control their dog/dogs will not be allowed to continue using our facilities.
CHANGE OF CIRCUMSTANCES
I will inform Chapel Farm Rehab of any changes to medication, surgical procedures or changes in veterinary advice affecting my dog. I understand that any of these changes may affect the type and duration of treatment. I will inform Chapel Farm Rehab if my dog is receiving treatment elsewhere. Eg. Physiotherapist , chiropractor ,massage treatment, TTouch practitioner, etc.
I will inform Chapel Farm Rehab if my dog contracts any infectious or contagious disease ( Eg. kennel cough ).
CLEANLINESS
If your dog poops- please clean up and dispose of in the buckets in the paddocks.
Ask if you need a poop bag or help – we do not mind as accidents can happen with elderly , young or disabled dogs.
Use the designated paddocks to toilet your dog – please do not take them in the vehicle area as this could cause accidents.
Using the grass verges is unpleasant and unhealthy for our neighbours, other people and wild and domestic animals.
APPOINTMENTS
Late arrivals
Up to 15 minutes late – we will start the swim but your dog or dogs will be required to leave the pool area to enable the next clients
appointments to start punctually.
Over 15 minutes late – we may let the next client start their dog or dogs swimming and try to fit you in at the end of their appointment. This
will not always be possible.
In either case the full charge will apply.
Missed appointments
The full charge will apply
Cancellations
We require a minimum of 24 hours notice otherwise the full charge will apply. You may notify us by telephone or email.
